Privacy Policy

Introduction

Welcome to Modella.lk. Thanks for using our service. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and the choices you have regarding your personal data. By using our Website, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

  1. Information We Collect 1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you create an account, place an order, subscribe to our newsletter, participate in contests or surveys, or interact with our Website. This information may include your name, email address, shipping and billing address, telephone number, and payment details. 1.2 Non-Personal Information: We may collect non-personal information, such as your IP address, browser type, referring website, and browsing patterns. This information is collected automatically through the use of cookies and other tracking technologies.
  2. Use of Information 2.1 Personal Information: We use your personal information to process your orders, communicate with you regarding your purchases, provide customer support, and improve our services. We may also use your information to send you promotional offers, newsletters, and marketing communications if you have subscribed to them. 2.2 Non-Personal Information: Non-personal information is used to analyze trends, administer the Website, track user movements, and gather demographic information for aggregate use. This information helps us understand how users interact with our Website and enables us to enhance user experience.
  3. Data Sharing and Disclosure 3.1 Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and IT service providers. These service providers have access to your information only to the extent necessary to perform their functions and are obligated to protect your data. 3.2 Legal Requirements: We may disclose your information if required by law or if we believe that such disclosure is necessary to comply with a legal obligation, protect our rights or the rights of others, or investigate fraud or security issues.
  4. Data Security We take reasonable measures to protect the security of your personal information. We use industry-standard encryption technologies to safeguard your data during transmission and storage. However, please be aware that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
  5. Third-Party Links Our Website may contain links to third-party websites or services that are not operated by us. Once you leave our Website, we have no control over the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
  6. Your Rights You have certain rights regarding your personal information. You may review, update, or delete your account information by logging into your account or contacting us. You may also unsubscribe from our marketing communications at any time by following the instructions provided in the emails. However, please note that we may still send you transactional or administrative messages related to your orders or account.
  7. Children’s Privacy Our Website is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from anyone under the age of 16. If we become aware that we have collected personal information from a child under the age of 16, we will delete that information as soon as possible. If you believe that we may have collected personal information from a child under 16, please contact us.
  8. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes we make.